Microsoft Dynamics CRM Solutions

HP and Microsoft have a long history of joining forces to bring innovative products, services, and solutions that drive success for your business. This partnership provides the adaptability, credibility, and stability today's computing environments demand.

Using HP ProLiant servers and storage solutions as a foundation, Microsoft Dynamics CRM is a highly configurable, flexible Customer Resource Management solution that provides all the tools and capabilities you need to create and maintain a clear picture of your customers - from your first contact with them, through their purchases, and beyond. With modules for sales, marketing, and customer service, Dynamics CRM delivers a fast, flexible, and affordable solution that helps you create consistent and measurable improvements in your customer relationships.

HP ProLiant servers and storage solutions provide simplified management for greater efficiency and optimum use of resources, built-in security, and a proven level of reliability and availability.

Microsoft Dynamics CRM has a multi-tier architecture consisting of three elements:

• Web-based client
• Highly configurable business logic layer
• Back-end database

The highly scalable design allows Dynamics CRM to work with businesses of any size.

Small businesses can run their CRM from a single server environment. As the number of CRM users increase, the business logic layer and database layer can be separated onto dedicated servers providing increased performance and throughput. For the largest deployments, the business logic layer can be further scaled to balance the user load across multiple servers. For the highest availability, the backend database layer can be clustered using a shared storage solution.