Sage SalesLogix CRM solutions

Together, HP and Sage provide a comprehensive suite of CRM applications that help you proactively manage your customer relationships, resulting in increased customer satisfaction and loyalty.

With more than a quarter of million users worldwide, Sage SalesLogix is a leading CRM solution for small to medium-size businesses. It delivers integrated information tools for marketing, customer service, support, mobile automation, and sales that are invaluable for virtually any business.

Sage recognizes HP as the leading hardware platform because of the extensive level of integration and testing that ensures all the components work together to facilitate rapid deployment and maintain peak performance.

SalesLogix on HP BladeSystem is an integrated, flexible, easy-to-use CRM solution that enables businesses to acquire, retain, and develop profitable customer relationships. The entire system is modular so you can add CRM modules and additional hardware as your business needs evolve.

Core software modules include:

• SalesLogix Sales: A single source for customer information.
• SalesLogix Marketing: Maximize marketing performance.
• SalesLogix Customer Service: Track and resolve customer questions, issues and requests.
• SalesLogix Mobile CRM solutions: Full-featured mobile CRM on a handheld device.
• SalesLogix Dashboards and Reporting: Enable timely business decisions.
• Application Integration: Enable all employees to work together to generate positive business outcomes.
• Business Alerts and Notifications: Helps users stay informed 24/7.

As the number of local and remote users increase, the application layer, database layer, remote web access, synchronization and speedsearch servers can be separated onto dedicated servers providing increased performance and throughput.

For the largest deployments, this can be further extended by scaling out the web access to balance the user load across multiple servers. Not only does this allow a greater user count but it also provides built-in redundancy, because the remaining servers can take up the slack in the event of a server failure.

For the highest availability solution, the backend database layer (MS SQL Server 2005) can be clustered when using a shared storage solution.

For detailed guidance on the most common Sage SalesLogix CRM deployment scenarios, download the SalesLogix Solution Brief.